Staff Care Consultant

TERMS OF REFERENCE

Implementation of Staff Care Activities for the West Bank Protection Consortium

PUI as part of the West Bank Protection Consortium, seeks a Palestinian Mental Health specialized institution to support the Consortium in the establishment and implementation of a series of staff care activities for its partners’ staff.

COUNTRY                 :           occupied Palestinian territory

DURATION               :           Annual Partnership – MoU to be established

REPORTING TO       :           Consortium Representative

The West Bank Protection Consortium seeks to establish a partnership with a Palestinian Mental Health specialized agency that will be responsible for the implementation of a series of structured or semi-structured staff care activities, benefiting partners’ staff involved in the work of the Consortium. The selected partner will be called to conduct a round of initial consultations with the partner organizations, to map out psychosocial needs, gaps and capacities, amongst others. Based on these consultations, the selected agency will be called to draft and document a tailored, structured group-sessions’ curriculum (to be initially shared with Consortium partners for validation), responding to the identified PSS and team building needs while catering to the capacities of staff members. The selected agency will then implement the drafted curriculum. Group support sessions will take place on a monthly basis of an average duration of two hours and will be conducted in three different geographic locations. Sessions will target project staff, field staff and managers, in separate or joint settings, depending on the requirements of the drafted curriculum. At the same time, the agency should be able to provide individual PSS sessions to staff members disclosing or identified as in need of more support, and actively consenting to receiving it. Moreover, selected agency staff should be able to provide timely MHPSS referrals to staff members disclosing or identified (and consenting) as in need of more specialized care or services. The WBPC is going to require briefing in regards to the selected agency’s operational referral mechanisms,, pathways and procedures, to ensure confidentiality and Do-No-Harm. 

A MoU will be developed between PUI and the selected agency.

Within the framework of this partnership, the selected agency will be expected to implement the following, but not exhaustive, tasks:

• Initial consultation with WBPC partners on the needs, capacities, content and modalities of the staff care activities to be implemented;
• Development of a specific, structured or semi-structured curriculum, to address the key issues and needs identified during the initial assessment stage.
• Facilitation of the monthly group sessions based on the drafted curriculum (approximately 30 staff and 10 managers)
• Provision of individual counseling sessions, by a second clinician separate from the clinical supervisor, for particularly at-risk staff upon request, or upon identification of need and staff member’s consent to receive services;
• Facilitation of safe MHPSS referrals for staff members identified or disclosing (and consenting) as in need of more specialized support (e.g. psychiatric follow-up);
• Implementation of safe and confidential data management procedures;
• Development of yearly evaluation protocols with the support of the Consortium Head of Program and MEAL Coordinator;
• Regular reporting to the Consortium Head of Program.

The selected agency should be able to provide the WBPC with their specific clinical supervision/ staff care policy/SOPs, to address also ethical and regulatory considerations, inclusive of alert procedures related to identification of unethical practices.

TOR LONG VERSION

جميع الحقوق محفوظة لموقع جوبس.

Required Qualifications

The Consortium is seeking a Service Provider Institution with the following profile and expertise:

Required:

• Palestinian Mental Health specialized organisation
• Established in the West Bank or East Jerusalem with ability to travel across the West Bank
• Experience in establishing and managing clinical supervision systems or staff care activities, preferably with NGOs national staff working on program with high psychosocial impact
• Ability to work remotely when conditions do not allow in person sessions (cf. Covid-19 restrictions)

Personnel assigned to this project must have:

• Extensive experience of no less than five years in counselling and psychosocial support of clients
• Relevant academic qualifications to at least a Masters’ degree
• High levels of communication, interpersonal and analytical skills

The Service Provider Institution should be accredited to a relevant professional body.

Application procedure and requirements

Expressions of interest should be forwarded to ([email protected]) no later than 15.08.2021. Any queries to the ToR can be referred to PUI Ramallah office# 022984101.

Qualified institutions interested in this partnership are requested to submit the following documents in English:

• Cover Letter – present the organisation, relevant experiences and skills in no more than one page
• Technical Proposal which clearly provides:

1. A brief outline the initial plan for developing and implementing the structured group staff care activities, as well as the one-on-one support, specifying the tools and methodology already available and used;
2. Team leader CV which includes relevant experience, skills and qualifications.
3. Team members CVs which include relevant experience, skills & qualifications
4. Background on the Service Provider including professional expertise, knowledge and experience with similar projects
5. A professional Certificate

• Financial Proposal – Please provide an all-inclusive fee (daily rate in the currency of the designated bank account, including administration and logistics costs) required to undertake this assignment.

Only shortlisted institutions will be contacted and advance to the next stage of the selection process. If you have not been contacted within 1 month of the closing date please consider that your application was unsuccessful. Regret emails will be sent only to shortlisted/contacted institutions.