Posting Title                  : Telecommunications/Network Engineer- For Internal and External Candidates- Limited Duration Contract (LDC)/ Band "F"- Field Office Jerusalem- Grade,F

Job Code Title               : Telecommunications/Network Engineer

Department/ Office       : UNRWA - Information Management - West Bank

Location                        : FO West Bank

Posting Period               : 5 December 2024-12 December 2024

Job Opening number  : 24-TEL-UNRWA - Information Management-248737-R-FO

West Bank (E)

Staffing Exercise          :

N/A

                   United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance.

UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.

UNRWA is funded almost entirely by voluntary contributions.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

Supervisor:

The incumbent of this post reports to the Field, Information Management & Technology Infrastructure Officer.

Responsibilities

In accordance with established Agency policy and procedures the incumbent:

• -Manages and implements HQ/Field Infrastructure Networking and Telecommunications services in terms of deploying, monitoring, operating, and documenting adequate and reliable service, in line with established Agency Infrastructure Strategy, policies, and technical instructions
• Is responsible for implementing and administering all operational tasks of the systems required for delivering the HQ/ FieId infrastructure networking services.
• Provides first-level infrastructure technical support to the HQ/Field staff on issues related to LAN, WAN, HW, SW, PSTN, ISDN, MPLS, IP, and VPN; makes necessary technical changes as a result of support issues.
• Keeps abreast of latest telecommunication technology developments and Cloud services impacting telecommunication; makes relevant recommendations.
• Handling all service desk work in the Jerusalem Area.
• Coordinating with service providers in case of fiber link damage and for any required replacements or maintenance, opening tickets under the company system, and following up on maintenance work.
• Facilitate troubleshooting by assisting in the design of the network for schools, especially the LAN cabinet layout.
• Follow up on Lab servers and thin-client device issues.
• Maintain accurate and up-to-date documentation of network configurations, diagrams, and procedures. Please make sure to document network changes, upgrades, and maintenance activities to facilitate knowledge sharing, troubleshooting, and future planning.
• Continuously optimize network performance by analyzing traffic patterns, identifying areas of congestion or inefficiency, and implementing solutions to improve bandwidth utilization, reduce latency, and enhance overall network performance.
• Follow up on new construction network issues.
• Performs other duties as may be assigned.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.

Functional:

i, Planning and Organizing ii. Learning and Researching iii. Creating and Innovating  iv. Coping with Pressure and Setbacks v. Relating and Networking

جميع الحقوق محفوظة لموقع جوبس.

Education

A university degree from an accredited educational institution in telecommunications, computer or electrical engineering, or another related discipline.

Desirable Professional qualifications:

• CISCO Certified Network Administrator (CCNA) certification.
• ITIL Certifications (Information Technology Infrastructure Library)

Job Specific Qualifications

Work Experience

• At least five years of progressively responsible and relevant professional experience in telecommunications network systems is required
• Knowledge and experience in CISCO (Switches, Routers and Wireless) systems including centralized monitoring and management in large scale, high availability environments is required
• Knowledge and experience of large-scale LAN/WAN switching and routing implementationand operation is required.
• Experience in installing and maintaining secure network communications (VPN), firewalls, intrusion detection/prevention systems and secure remote authentication solutions is required.
• Knowledge and experience with bandwidth management tools and techniques) is required.

-Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID.  please to mention its number down, as it is desirable.

Languages

Very good command of written and spoken English and Arabic.

Interested and qualified candidates can apply online through Apply Now-button below