Troubleshooting Trainer

Introduction:

An-Najah National University (ANU) & Palestine Technical University (PTU) have received a grant from the Quality Improvement Fund (QIF)-Ministry of Education and Higher Education and Funded by the World Bank and EU, to establish two “Education Technology Centers” (ETC) and intends to apply part of this grant for selection and employment of highly qualified Troubleshooting Trainers

Assignment Objectives:

ANU & PTU are considering the selection of highly qualified Multimedia Trainer to conduct training course in the field of troubleshooting.

The courses outline are:

- Windows Vista Desktop Deployment Infrastructure
- Preparing to Apply Desktop Images
- Supporting Computers with Desktop Images
- Installing Applications
- Restoring and Validating User State
- Troubleshooting Desktop and Application Installations

Minimum Requirements:

-A Bachelor University degree in any related field
-Two years experience in training.
-Good knowledge in networks
-Good knowledge in computer hardware & software maintenance.
-Excellent communication and team work skills

Deliverables:

- Course outline a week before the course starts
- Completion of 25 contact hour training course for each course.
- Final report including the trainers evaluation , training material – both soft and hard copiesconclusions and recommendation

Duties and Responsibilities
Candidates should be asked to do the followings:

- Conduct the courses in the two universities
- Arranging the schedule between the two universities
- run the courses.
- Developing appropriate training materials and content for the course.
- Conducting a post-training course evaluation and follow-up.
- Practical examples of the errors and the solutions.

Place of work :ANU and PTU
Time Frame :The duration of the training course is 25 hours, 4 courses will be conducted (Totally 100 training hours).
Contract Type :lump sum

Interested candidates should submit their CVs with a cover letter by mail
Or fax, no later than November 28th, 2009 - email : [email protected] - fax no ( 092345982).