UNRWA/ IS Help Desk Assistant

 

The United Nations Relief and Works Agency for Palestine Refugees invites applications from qualified candidates for the post of:
 

1-Duty Station : Field Office - Jerusalem
Vacancy No. 058/2010/X
2-Grade & Salary : LDC Contract Band E Q1 : 770.300 JD that varies in accordance to the pay policies set by the Agency.
3-Allowances : Dependency Allowances payable and other benefits (Medical Insurance) & Currency Adjustment Factor
 

-University degree in Computer Science or Electrical Engineering.
-Technical training in end-user computer hardware and software installation and maintenance.
-Three years experience in computer help desk services related support.
-Experience and knowledge of end-user computer technology, PC hardware and software products and latest Microsoft PC software products.
-Working knowledge of English and Arabic.

5-DESIRABLE QUALIFICATIONS
-Experience with Microsoft LAN and E-Mail technology.
-Good communications skills, customer service and care related skills.
-Experience or knowledge of UNRWA's operations and computer facilities environment.
-Valid driving license.

6. HOW TO APPLY
-Applicants are required to create a profile and complete UN Personal History form (P11) at http://jobs.unrwa.org.
Please note that only applications received through this site will be considered. Deadline for submitting applications is 17 July 2010. No applications will be considered beyond this date.
-For further information, please call 054-216-8658 during working hours (7:15am – 14:45pm) – Monday through Friday.
-Appointment to this post is subject to probationary period of one year. Upon satisfactory completion of this period, appointment will be confirmed subject to continuing need for the post.
-With their prior agreement, candidates who are approved as suitable for appointment but are not the selected candidate for this vacancy, will be placed on the Agency's roster of pre-approved candidates for a period of up to one year, and may be considered for future vacancies in the same position. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.
-Only candidates under serious considerations will be contacted.
-UNRWA is an equal opportunity employer.
-Candidate will be offered a contract of six months duration. It will be extended subject to availability of funds.

General Information

UNRWA encourages applications from qualified and experienced women. UNRWA welcomes applications from qualified candidates with disabilities.
This vacancy notice is open to internal and external candidates. First priority will be given to fully qualified staff members; second to fully qualified external and internal Palestine refugees. An internal candidate with a temporary-indefinite or fixed term appointment selected for this post will retain his/her current contractual status and entitlements in accordance with current letter of appointment and applicable Area Staff Rules.

UNRWA is a United Nations organization whose staff is expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff is expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs.
The United Nations does not charge fees at any stage of recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information on bank accounts.

IT IS THE RESPONSIBILITY OF THE APPLICANT TO PROVIDE FULL INFORMATION ON THEIR APPLICATION FORMS. ANY MISSING INFORMATION MAY LEAD TO DISQUALIFY THE APPLICANT.