الوطنية موبايل | Billing and Collection Agent

Role Summery Duties and Responsibilities:
Participate in the preparations of billing runs.
Responsible for the timely invoicing of all WM postpaid customers and ensuring invoice is accurate.
Research and resolve billing issues by working with related departments; includes documenting issues and steps to resolution.
Ability to perform risk assessment of accounts balance.
Document internal processes and control procedures around billing.
Assist with cash application and post customer payments.
Process complex bill adjustments and investigation of Subscriber disputes.
Complete special projects, reporting and responsibilities as assigned.

Qualifications and Requirements:
Able to identify problems and tackle them in a logical way.
one year experience in Billing operation functions (Fresh Graduates are welcome to apply)
Good organization & communication skills.
Good knowledge of Microsoft Office, emphasis on Outlook and Excel.
Basic knowledge of accounting functions.
Bachelor’s Degree Required.

ملاحظة: يجب إرفاق الملفات التالية
1-Resume / cv
2-Passport-size photograph