الوطنية موبايل |Customer Care Representative

 Role Summary & Duties and Responsibilities:
-Performing executive secretarial and administrative duties as required.
-Coordinating office activities and scheduling; developing and recommending Department procedures and systems to ensure smooth office operations.
-Researching and analyzing routine administrative projects for the Director; prepare first draft reports on routine administrative matters.
-Receiving and distributing incoming mail/reports/etc...; reviewing and evaluating mail to identify those items requiring priority attention of the Director.
-Processing and following-up payment of invoices or claims related to the department.
-Following-up progress on assignments given to department Managers; and provide status reports to the Director.
-Independently respond to letters and general correspondence of a routine nature.
-Maintaining calendars and arranging meetings and conferences for the Department and The Director.
-Attending department meeting and other meetings as requested and produce and distribute accurate minutes of meetings and agendas in both Arabic and English if needed.
-Other related duties as assigned.

Experience & Qualifications:
-Minimum Three years of experience in a similar job.
-Bachelor degree in a related field.
-Proficiency in Arabic and English (oral and written). 
-Proficient in MS office suite.

Skills:
-Strong organizational skills.
-Self-driven and able to work independently
-Patient, able to work under pressure and Flexibility in working extended hours, when needed.
-Result-oriented with a positive viewpoint.
-Discrete with the ability to manage confidential information.
-Strong Communication skills.
-Providing complex office administrative support in the areas of report preparation and staff communication within the department.