الوطنية موبايل |Product & Services Administrator

Role Summary & Duties and Responsibilities:
Role Summary

To provide operational support to Products, Services & Business Development teams with various tasks such as daily operations, P&S analysis, product development, services programs and communications within the team and interdepartmental.

Also to assist with and deliver P&S information/reporting  in a timely manner on behalf of the P&S department.

Duties and Responsibilities

-Managing Handsets orders & Follow-up their availability with other departments.
-Updating handsets specs and prices on the intranet and other communication channels.
-Preparing daily report for Product stock and its communications with all stakeholders.
-Managing Handsets maintenance issues internally and with vendors.
-Following-up content & information services development within Marketing and other departments as well as services providers.
-Managing SMS broadcasting & operations with all stakeholders (i.e. SMS broadcasting schedule, communication, process, reporting ...)
-Managing Information & content services communication, enquiries & complaints with related parties.
-Managing Testing Handsets stock and its related operations.
-Assisting the team in new services review & evaluation.

Experience & Qualifications:

-Minimum of 2 years experience in a related/Similar field.
-Bachelor degree in Business Administration, Marketing or any similar field. 
-Knowledge in marketing, sales, Customer care is required, preferably with field experience.
-Knowledge in methods of promoting and selling services and products.

Skills:

-Excellent verbal and written communication and reporting skills (Both Arabic and English)
-Excellent analytical abilities and dealing with details.
 -Self motivated and multitasking ability.
-Strong marketing, sales, and Customer care awareness