Calling Center Services

Request for Quotations

RFQ BREB-PROG-036 - Calling Center Services

Building Regional Economic Bridges (BREB)

The USAID Building Regional Economic Bridges (BREB) activity is an $87 million five-year project that aims to expand export trade opportunities for Palestinian companies. BREB is looking for highly qualified firms to provide Calling Center Services to one of the companies benefiting from BREB’s project for their clientele in Saudi Arabia. The calling center will be tasked with supplying four resources proficient in English and possessing a basic understanding of software installations. These resources will undergo training by the beneficiary to execute various tasks, including technical support and outreach to potential clients.

The request for quotation document can be requested by filling the online form here: RFQ-BREB-PROG-036, Please read the RFQ carefully before applying.

Offers must be submitted no later than Wednesday, January 17, 2024, 5:00 p.m., by email to [email protected]. Please reference the RFQ number in any response to this RFQ. 

Important notes:

1. The selected company must be able to provide calling services legally in West Bank.
2. Only registered companies are invited to apply.
3. You can ask questions about the RFQ by emailing [email protected] no later than Tuesday January 9, 2024, at 12:00pm.
4. The due date for proposal submission is Wednesday January 17, 2024, no later than 5:00 p.m. Ramallah time. Unless otherwise extended, no proposals will be accepted after this time.